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<?php namespace App\Models; use Illuminate\Database\Eloquent\Model; class Ticket extends Model { protected $fillable = [ 'title', 'employee_id', 'priority', 'end_date', 'description', 'ticket_code', 'created_by', 'ticket_created', 'status', ]; public static $priority = [ 'low', 'medium', 'high', 'critical', ]; public function ticketUnread() { if(\Auth::user()->type == 'employee') { return TicketReply:: where('ticket_id', $this->id)->where('is_read', 0)->where('created_by', '!=', \Auth::user()->id)->count('id'); } else { return TicketReply:: where('ticket_id', $this->id)->where('is_read', 0)->where('created_by', '!=', \Auth::user()->creatorId())->count('id'); } } public function createdBy() { return $this->hasOne('App\Models\user', 'id', 'ticket_created'); } public function getUser() { return $this->hasOne('App\Models\Employee', 'user_id', 'employee_id'); } }
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