File manager - Edit - /var/www/payraty/helpdesk/app/Notifications/TicketReceived.php
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<?php namespace App\Notifications; use App\Models\Ticket; use Illuminate\Bus\Queueable; use Illuminate\Contracts\Queue\ShouldQueue; use Illuminate\Notifications\Messages\MailMessage; use Illuminate\Notifications\Notification; class TicketReceived extends Notification implements ShouldQueue { use Queueable; public function __construct(public Ticket $ticket) { } /** * Get the notification's delivery channels. * * @return array */ public function via(mixed $notifiable) { return ['mail']; } /** * Get the mail representation of the notification. * * @return MailMessage */ public function toMail(mixed $notifiable) { return (new MailMessage) ->subject(__('Request Received')) ->line(__( "Thanks for getting in touch! This is an automatic email just to let you know that we've received your request and your ticket reference is #:ticketId.", ['ticketId' => $this->ticket->id] )) ->line(__('One of our support agents will get back to you shortly. Please do not submit multiple tickets for the same request, as this will not result in a faster response time.')) ->action(__('View Help Center'), url('/hc')); } }
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